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How can I automatically set the user status to remote by default if location is unknown? 

When Flexwhere cannot determine if a user is in the office (e.g., not connected to a docking station, haven’t booked a desk and unrecognised Wi-Fi), you can set the default behaviour to ‘Remote’ or leave it at ‘In office, location unknown’.

Here’s how to do it:

  1. Sign in to Flexwhere Control Centre;
  2. Go to the ‘Settings’ menu;
  3. Go to the tab ‘Organisation’;
  4. Find ‘Status in case of uncertainty’ under the heading ‘Users’.
  5. Choose ‘Remote’.
  6. Save the changes.