Bridging the Gap: Strategies for Creating a Successful Multigenerational Workforce

Blog Bridging the Gap: Strategies for Creating a Successful Multigenerational Workforce

Eryka Chowaniec

Written by Eryka Chowaniec


The modern workforce is becoming increasingly diverse, with individuals from different generations, backgrounds, and cultures working together. While a multigenerational workforce can bring a range of benefits, it can also create challenges. Each generation has its own unique characteristics, values, and attitudes, which can sometimes lead to misunderstandings and conflict. Learn more about foolproof strategies to bridge generational differences in the workplace!

Strategies for creating a successful multigenerational workforce

1. Find out what motivates your colleagues

The first step to bridging generational differences in the workplace is to understand the characteristics and values of each generation. This can help to create a more inclusive work environment that respects everyone's strengths and differences. For example, research shows that Baby Boomers (born 1946-1964) value job security, teamwork, and loyalty. Gen Xers (born 1965-1980) value flexibility, independence, and diversity. Whereas, Millennials (born 1981-1996) prioritize work-life balance, flexibility, and technology. By understanding these differences, managers can tailor their communication and management styles to accommodate each generation's unique needs and preferences.

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2. Talk openly and respect different opinions

Communication is key to bridging generational differences. Encourage employees to talk to one another and collaborate on projects, regardless of their age or background. Try team-building activities that facilitate interaction and communication between employees of different generations. By getting to know each other better, employees can build trust and understanding, which can lead to better teamwork and productivity. A study by AARP found that businesses that embrace a multi-generational workforce experience an average of 74% greater productivity than those that do not.

3. Celebrate different cultures and increase creativity

Diversity and inclusion are critical to creating a workplace that values and respects all individuals. According to a survey conducted by Glassdoor, 67% of job seekers said that diversity in the workplace was an essential factor when evaluating job offers. Embrace diversity and inclusion by creating an inclusive workplace culture that encourages open communication, values different perspectives, and promotes equal opportunities for all employees. A study by Deloitte found that companies with inclusive cultures are six times more likely to be innovative and twice as likely to meet or exceed financial targets.

4. Leverage mentorship programs and improve collaboration

Offering training and development opportunities can help bridge generational differences by providing employees with the skills and knowledge they need to work effectively together. Consider offering training on topics such as communication, teamwork, and conflict resolution. Encourage employees to participate in cross-generational mentoring programs that allow them to learn from one another. A study by LinkedIn found that employees who participate in learning and development programs are 47% less likely to leave their company.

5. Incorporate flexibility and keep top talent

Flexible working is becoming increasingly important to employees regardless of age. Consider offering flexible work arrangements such as hybrid working and flexible schedules which can be easily managed with the help of a desk booking software, such as FlexWhere. According to a study by the International Workplace Group, 85% of Millennials say that they want to work for a company that offers flexible working, compared to 74% of Gen Xers and 66% of Baby Boomers. By allowing employees to work in a way that suits their individual needs, managers can create a workplace that is supportive and accommodating for all employees.

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Bridging generational differences in the workplace requires a proactive and inclusive approach. Understanding the unique characteristics and values of each generation is essential for employers to create a positive work environment and maximize productivity. By recognizing and respecting the different perspectives and approaches of each generation, employers can create a culture of collaboration and innovation that benefits everyone.


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